MillerKnoll AI
HR / Interns

MK Intern Connect

ProductionAnna St. Clair

One hub for MillerKnoll’s summer interns — grounded answers, professional email drafting, an employee directory, and auto-scheduled coffee chats.

Executive Summary

The story, in brief.

A MillerKnoll summer intern used to piece together everything — policies, resources, who to email, how to network — from scattered PDFs and inboxes. MK Intern Connect puts it all in one Teams conversation: grounded answers, drafted emails, an employee directory, and a CoffeeChat feature that auto-schedules the networking coffees that make an internship stick.

Production
Live for the summer intern program
Teams
Where interns already work
5 docs
Grounding for policy & process answers
CoffeeChat
Auto-scheduled networking coffees
Architecture

How it’s built.

An intern-facing agent in Teams, grounded in five MillerKnoll intern documents. A multi-agent design: two child agents — CoffeeChat (schedules intern coffee runs via Outlook) and Intern Question Generator — plus three tools: Outlook email drafting, Work IQ Copilot MCP for M365 search, and Work IQ User MCP for the employee directory.

AI Leverage

What AI actually does here.

5 intern documents
cited answers

Grounded onboarding knowledge

Answers policy and process questions from five vetted intern documents rather than the model’s general knowledge — the same grounded discipline the portfolio runs on, aimed at onboarding.

Outlook · Work IQ
3 tools + 2 children

Connectors do the connecting

Email drafting, M365 search, the employee directory, and coffee scheduling are each a reusable connector — so “connect me with a peer” becomes a real action, not just advice.

CoffeeChat
auto-scheduled

Networking, automated

The CoffeeChat child agent turns “I should meet more people” into scheduled coffees on the calendar — the highest-value, least-self-serviceable part of an internship.

Collaborators

Built with the business, not for it.

Anna St. Clair
AI Solutions Engineer — primary builder (an intern build), from orchestrator to the CoffeeChat child.
Shelby Corbitt
Staff AI Solutions Engineer — intern mentor.