Integration is the difference-maker.
The systems we’ve wired into for the business — the reusable connectors and flows that turn a generic model into an agent grounded in MillerKnoll’s own data. This is the force multiplier behind the whole portfolio.
The model is a commodity. The integration is not.
Anyone can get Claude, ChatGPT, or Gemini — the tool surface has flattened, and access to a capable model is no longer a differentiator. What is hard to copy is an agent wired safely into MillerKnoll’s own systems and organizational data. That integration, and the data behind it, is our competitive edge — and it is the force multiplier behind everything in this portfolio.
What we’ve built into the business
Grouped by system. Each of these is a reusable connector or flow an agent can inherit — not a one-off.
Microsoft 365 & Power Platform
Outlook
Read, draft, and send email in brand voice — on the associate’s behalf.
Teams
The surface most agents live in — where technicians and reps actually work.
Word
Generate and edit documents in the format the business writes in.
Excel
Read and write spreadsheets — the format the business already lives in.
SharePoint
Ground answers in document libraries, and file structured submissions back.
Dataverse
The Power Platform data store behind Copilot Studio — deterministic lookups like AutoBid’s Dynamic Upcharge fallback.
Power Automate
The flow engine behind the portfolio — event triggers, async submit/poll APIs, and scheduled runs. It fires the autonomous Award Letter Drafter and powers AutoBid’s native Workflows.
OneDrive
Where generated documents land — like MK Comment Signal’s formatted Word export.
Work & project management
Jira
Create and track issues; AI Intake auto-submits new projects here.
Confluence
Vetted, structured knowledge — the grounding behind TracE and AutoBid.
Atlassian Rovo
Atlassian’s agentic search — the Rovo MCP behind AutoBid’s Confluence retrieval.
Wrike
Work-management data for status and delivery visibility.
Smartsheet
Tracking and reporting the business already runs on.
Miro
Visual collaboration and whiteboarding — read and build on the boards where teams map out their work.
Airtable
Structured intake and return — the nomination store the autonomous Award Letter Drafter reads from and writes back to.
Enterprise systems & data
Workday
The HR system of record — for HR-facing agents and people data.
OneTrust
Privacy and governance data for compliance-aware workflows.
ZoomInfo
B2B market and contact intelligence.
Work IQ
Workforce productivity and activity insights.
Tableau
The reporting the business already relies on, brought into agent workflows so an answer can draw on the same numbers leaders see.
Axonius
Device and asset inventory (Jamf, Tanium, Workday) — gives the IT Support Technician agent the technician’s view of a machine while troubleshooting.
Salesforce
CRM — accounts, opportunities, and customer data.
MillerKnoll product & pricing systems
Publication Layer (PubLayer)
MillerKnoll’s product API — enrichment and precedent search in AutoBid.
Dynamic Pricing API
MillerKnoll list pricing — real-dollar totals in AutoBid 2.1.
Product Portal
The dealer-facing portal where AutoBid’s decisions land, via an async submit/poll API.
Jarvis
MillerKnoll’s quoting & reporting pipeline — the Specials team’s ground truth.
Coming soon
Connectors in flight — expanding the reach of what agents can safely act on.
Saviynt
Identity governance and access — part of the IT Support agent’s security stack.
Snowflake
Cloud data warehouse — the Snowflake Connector brings governed enterprise data into agentic workflows.
Unily (myMillerKnoll)
The employee intranet — reaching every associate.
Percipio
Skillsoft Percipio — the learning and skilling platform.
Perceptyx
Employee-experience and survey platform.
Built once, reused everywhere
Anyone can stand up a small agent. The friction is always the data — uploading a file, re-running a prompt, exporting a report. Each connector here removes that friction permanently: we build it once, harden it, and every later agent inherits it. That is how a lean team ships enterprise-grade solutions across the business — and why this list, not the model, is the moat.
Reusable — but never a shortcut on security
The infrastructure, connections, and flows are reusable; the credentials are not. Every build and project sources its own application-specific credentials and is provisioned, promoted, and audited under standard ALM practice — so reuse accelerates delivery without ever bypassing governance. We build in a secured, measured way, every time.