MillerKnoll AI
Executive Summary

MK Intern Connect

A MillerKnoll summer intern used to piece together everything — policies, resources, who to email, how to network — from scattered PDFs and inboxes. MK Intern Connect puts it all in one Teams conversation: grounded answers, drafted emails, an employee directory, and a CoffeeChat feature that auto-schedules the networking coffees that make an internship stick.

By the numbers

What it delivers

Production
Live for the summer intern program
Teams
Where interns already work
5 docs
Grounding for policy & process answers
CoffeeChat
Auto-scheduled networking coffees
Why it works

The principles

01

One hub, not a scavenger hunt

Policies, resources, directory, and email drafting live in a single conversation — the friction of an internship’s first weeks, removed.

02

Always a draft, never an auto-send

Email drafting always presents a draft for the intern to review before anything goes out — professional communication with a human in the loop.

03

Connection is a feature

CoffeeChat and the Question Generator exist because networking is the part of an internship that’s hardest to self-serve — so the agent makes it easy.

Where it stands

MK Intern Connect is Published to Production in the Copilot Agents environment, built on Claude Sonnet 4.6 and used by MillerKnoll interns via Microsoft Teams. It grounds answers in five intern documents, drafts professional emails through Outlook, retrieves directory info via Work IQ User, and hands off to its CoffeeChat and Question Generator child agents — owned by Anna St. Clair.