MillerKnoll AI
AI Leverage

What AI actually does here.

Guest-journey insights for Client Engagement & Experience — every visit survey, read across ten touchpoints, turned into patterns, moments of impact, and Sales-ready visit briefs.

Survey library
10 touchpoints

Reading every comment

Nobody can read thousands of post-visit comments by hand for every visit. Compass reads them all and organizes them by where in the journey they happened.

Trend detection
quantified shifts

Patterns across visits

Compass compares visits and time windows and reports the shifts with counts attached, so a trend is something you can check.

Visit-strategy briefs
Sales-ready

Insight Sales can use

The analysis ends as a brief for an upcoming client visit, so what past guests felt shapes how the next visit is designed.